FAQ page

FAQ Airwallex Payments on SknFolks.com

Q: What is Airwallex?
A: Airwallex is a secure global payment processor that helps us accept online payments safely and efficiently. It supports major credit cards, debit cards, and digital wallets.

Q: Is it safe to use my card on SknFolks.com?
A: Absolutely. All transactions are encrypted and processed in accordance with PCI DSS (Payment Card Industry Data Security Standard). Your card details are never stored on our servers.

Q: What payment methods do you accept?
A: We currently accept Visa, Mastercard, American Express, Paypal and select digital wallets via Airwallex.

Q: Why do I see “Airwallex” on my bank statement?
A: Airwallex securely processes our online payments. You may see their name or ours listed on your transaction for transparency.

Q: What currency will I be charged in?
A: Orders are charged in USD unless otherwise specified at checkout.

Q: My payment didn’t go through. What should I do?
A: Please double-check your billing information and available funds. If the issue persists, contact our support team at [contact@sknfolks.com].

Q: Is my personal information protected?
A: Yes. We use SSL encryption and follow all applicable data protection laws. Airwallex is PCI DSS Level 1 compliant—the highest standard in payment security.